Careers

Do you have excellent customer service? Can you work with all populations? You are what we are seeking! Apply today!

A Patient Experience Specialist creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordination clerical and medical activities of the healthcare team, patient registration activities, and facilitating access to Memorial Medical Clinics (MMC) services for new and returning patients. Primary Job Responsibilities:

1. At each visit will verify the patient’s date of birth, phone number, address, insurance, and any other necessary information.
2. Records necessary demographic data changes in the electronic medical record.
3. Maintains appointment schedule with distribution to nursing staff and providers as requested.
4. Collects co-pays and patient balances at the time of service.
5. Answers the telephone by the third ring.
6. Takes precise messages by getting the patient’s full name and spelling, date of birth, complete description of phone call.
7. Responsible for incoming and outgoing mail.
8. Responsible for follow up and processing mail returns form Post Office.
9. Responsible for checking fax machine periodically and ensuring that faxes are distributed accurately.
10. Responsible for balancing the cash drawer, daily packet, deposit at the end of the day.
11. Provides daily productivity to providers and management as needed.
12. Provides equality among all patients in the practice without regard for ability to pay for services.
13. Adequately handles all questions and is courteous to the satisfaction of all parties involved.
14. Responsible for locking all of the doors and windows to the office.
15. Responsible for turning off lights and equipment.
16. Identifies, logs, and resolves patient complaints with regular reports to the Director of Patient Experience.
17. Performs and accepts other duties as required.

Job Specifications:

• Asks prompted health related questions and follows structured screening protocol
• Uses designated device to obtain a temperature reading
• Evaluates temperature results to determine next steps in protocol
• Ensures all individuals adhere to personal protective equipment protocols before entering
• Answers and/or directs individual’s questions as needed
• Follows all requirements related to personal protective equipment and infection prevention and control procedures
• Greets all incoming individuals at the on-site location (employees, patients, and visitors)
• Other duties as assigned

Education Requirements:

1. High School Diploma or GED No experience required; on-the-job training will be provided

HOURS: Monday and Wednesday 10:30am-7pm, Tuesday, Thursday, and Friday, 8:30am-5pm, rotating saturdays - Location: Memorial Medical Building Walk-In Clinic, Carthage, IL 

Do you have excellent customer service? Can you work with all populations? You are what we are seeking! Apply today!

A Patient Experience Specialist creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordination clerical and medical activities of the healthcare team, patient registration activities, and facilitating access to Memorial Medical Clinics (MMC) services for new and returning patients. Primary Job Responsibilities:

1. At each visit will verify the patient’s date of birth, phone number, address, insurance, and any other necessary information.
2. Records necessary demographic data changes in the electronic medical record.
3. Maintains appointment schedule with distribution to nursing staff and providers as requested.
4. Collects co-pays and patient balances at the time of service.
5. Answers the telephone by the third ring.
6. Takes precise messages by getting the patient’s full name and spelling, date of birth, complete description of phone call.
7. Responsible for incoming and outgoing mail.
8. Responsible for follow up and processing mail returns form Post Office.
9. Responsible for checking fax machine periodically and ensuring that faxes are distributed accurately.
10. Responsible for balancing the cash drawer, daily packet, deposit at the end of the day.
11. Provides daily productivity to providers and management as needed.
12. Provides equality among all patients in the practice without regard for ability to pay for services.
13. Adequately handles all questions and is courteous to the satisfaction of all parties involved.
14. Responsible for locking all of the doors and windows to the office.
15. Responsible for turning off lights and equipment.
16. Identifies, logs, and resolves patient complaints with regular reports to the Director of Patient Experience.
17. Performs and accepts other duties as required.

Job Specifications:

• Asks prompted health related questions and follows structured screening protocol
• Uses designated device to obtain a temperature reading
• Evaluates temperature results to determine next steps in protocol
• Ensures all individuals adhere to personal protective equipment protocols before entering
• Answers and/or directs individual’s questions as needed
• Follows all requirements related to personal protective equipment and infection prevention and control procedures
• Greets all incoming individuals at the on-site location (employees, patients, and visitors)
• Other duties as assigned

Education Requirements:

1. High School Diploma or GED No experience required; on-the-job training will be provided

HOURS: Monday-Friday, 8:30AM-5PM, rotating Saturdays - Location: Memorial Medical Building, Carthage, IL   

Do you have excellent customer service? Can you work with all populations? You are what we are seeking! Apply today!

A Patient Experience Specialist creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordination clerical and medical activities of the healthcare team, patient registration activities, and facilitating access to Memorial Medical Clinics (MMC) services for new and returning patients. Primary Job Responsibilities:

1. At each visit will verify the patient’s date of birth, phone number, address, insurance, and any other necessary information.
2. Records necessary demographic data changes in the electronic medical record.
3. Maintains appointment schedule with distribution to nursing staff and providers as requested.
4. Collects co-pays and patient balances at the time of service.
5. Answers the telephone by the third ring.
6. Takes precise messages by getting the patient’s full name and spelling, date of birth, complete description of phone call.
7. Responsible for incoming and outgoing mail.
8. Responsible for follow up and processing mail returns form Post Office.
9. Responsible for checking fax machine periodically and ensuring that faxes are distributed accurately.
10. Responsible for balancing the cash drawer, daily packet, deposit at the end of the day.
11. Provides daily productivity to providers and management as needed.
12. Provides equality among all patients in the practice without regard for ability to pay for services.
13. Adequately handles all questions and is courteous to the satisfaction of all parties involved.
14. Responsible for locking all of the doors and windows to the office.
15. Responsible for turning off lights and equipment.
16. Identifies, logs, and resolves patient complaints with regular reports to the Director of Patient Experience.
17. Performs and accepts other duties as required.

Job Specifications:

• Asks prompted health related questions and follows structured screening protocol
• Uses designated device to obtain a temperature reading
• Evaluates temperature results to determine next steps in protocol
• Ensures all individuals adhere to personal protective equipment protocols before entering
• Answers and/or directs individual’s questions as needed
• Follows all requirements related to personal protective equipment and infection prevention and control procedures
• Greets all incoming individuals at the on-site location (employees, patients, and visitors)
• Other duties as assigned

Education Requirements:

1. High School Diploma or GED No experience required; on-the-job training will be provided

HOURS: Monday-Friday, 12:00pm -7:30pm - Location: Behavioral Health Clinic, Memorial Medical Building, Carthage, IL 

We are looking for someone who is flexible, reliable and who can navigate care across clinics. If this is you, APPLY TODAY!

The Medical Assistant/Patient Experience Specialist Float is a clinical practitioner who participates in providing patient care.  He/she creates a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordination of clerical and medical activities of the healthcare team, patient registration activities, and facilitating access to Memorial Medical Clinics services for new and returning patients. He/she is able to implement and evaluate patient care specific to the age of the patient population served from newborn to the geriatrics. He/she ensures that quality care is provided in an efficient and safe manner, consistent with the clinic’s standards of care.  He/she demonstrated performance consistent with the mission, philosophy and goals of the unit and organization; remains flexible to changing system; is expected to demonstrate quality and effectiveness in work habits and clinical practice; and treats staff, physicians, patients and families with consideration and respect.  Acts as a patient advocate at all times. To assist the primary provider in all professional and clinical procedures.  Clinical procedures shall include phlebotomy, performing EKGs, urinalysis, and taking and recording patient vital signs. HOURS: Monday-Friday, 8am-5pm regularly, however coverage will include 7am-8pm when needed - Location: Nauvoo home base, float to Hamilton 

Do you enjoy cooking nutritious meals and offering excellent customer services? You are who we are looking for. Apply today!

Job Summary: The primary responsibility of the PM Cook is to prepare and serve foods in a sanitary manner to preserve nutritional quality, comply with diet orders and meet needs of facility. Primary Job Responsibilities:

1. Prepare evening meal items as ordered or directed that are safe, nutritious, of appropriate temperature and according to therapeutic diet guidelines. Prepares pureed and ground meat entrees, pureed vegetables and desserts needed for patients.
2. Maintain clean and sanitary work area and equipment. Completes assigned cleaning in a timely manner.
3. Cleans and sanitize dishes and utensils.
4. Prepare foods as needed for evening meal functions.
5. Completes temperature checks and records on daily log sheet.
6. Portion food according to specific meal pattern on tray line. Removes food from serving lines for storage as appropriate. May prepare plates for vending area.
7. Answer telephone, log messages, and take appropriate action.
8. Waits on cafeteria patrons during noon meal service and as needed.
9. Plans and prepares food appropriate to age, cultural background, religious beliefs and diet order of patient.
10. Checks meat inventory daily to ensure the availability of meat of meat item and removal from freezer to allow for safe thawing.
11. Assumes direction of staff in absence of director and A.M. Technician.
12. Maintains competency for the operation of all unit equipment.

Job Specifications:  Education Requirements:

1. High School graduate or equivalent.
2. Food Service Sanitation Certificate from IDPH preferred.

HOURS: FULL-TIME POSITION, 40 hrs., 5 days per week. Primarily 11am-7:30pm shift

If you are a RN/LPN that wants to learn and be a part of our 5-star team, check this out! Our wide variety of diagnoses will ensure you don’t get bored! If you have a passion to provide great care and be a team player, you are just who we are looking for! PRN positions available! Apply now!

Shift PRN positions available - Med/Surg. department Certificates Current licensure of Illinois as a Registered Nurse. Current BLS Card ALS/PALS preferred. High School Diploma or GED equivalent required. Description The Registered Nurse is a clinical practitioner who assesses, coordinates, implements and evaluates patient care specific to the age of the patient population served from newborn to elderly.  He/she ensures that quality care is provided in an efficient and safe manner, consistent with the unit's standards of care.  He/she demonstrated performance consistent with the mission, philosophy and goals of the unit and organization; remains flexible to changing system: is expected to demonstrate quality and effectiveness in work habits and clinical practice; and treats staff, physicians, patients and families with consideration and respect.  Acts as a patient advocate at all times.

Are you looking for a temporary position to help gain and organize data for a grant funded position? Apply now!

Job Summary: The AHEC Community Health Worker (CHW) is a temporary part-time grant-funded position to assist the AHEC Director and Coordinator to conduct an environmental scan of the region on CHWs utilization, training and education. The AHEC CHW is responsible for gathering data, sharing grant information, marketing discussion forums, and organizing data for the grant team.  This includes participating in grant meetings and reporting information in a timely manner. Primary Job Responsibilities:

1. Assists the AHEC Director to meet the overall grant deliverables
2. Maintains a database with contact information
3. Organizes materials and resources for trainings
4. Provides written and verbal direction to partnering agencies
5. Assists in developing stakeholder meetings based on the grant deliverables, including identifying locations, sharing and copying materials, developing the agenda.
6. Assists with sharing data based on the grant deliverables
7. Assists in the promotion of educational/community events through media outlets
8. Assists with creating and developing visually appealing program materials and uses the appropriate resources at Memorial Hospital to complete projects
9. Reports need of departmental supplies to the department director
10. Maintains support files for grant
11. Maintains a clean and organized work area
12. Demonstrates excellent customer service and communication (both written and verbal) skills to internal and external customers (patients, students, employees, department staff, hospital staff, human resources staff, and community partners)
13. Adapts positively to frequent changes and interruptions in workload and/or work schedules
14. Participates in mandatory hospital programs and attends all departmental meetings
15. Participates in quality improvement activities of the department
16. Establishes/maintains productive collaborative relationships with key stakeholders throughout the region
17. Travels within the region, state, and various locations to meet grant deliverables
18. Submits travel and expense reports bi-weekly.
19. Develops reports as required to assist in meeting grant requirements
20. Complies with the organizational attendance policy and use of the electronic timekeeping system
21. Utilizes time efficiently and productively to enhance department operations and program success
22. Complies with dress code
23. Maintains confidentiality of student, staff, patient, and community information
24. Completes other duties as assigned

            AHEC CHW is a non-exempt position designed to assist the AHEC Director with the participation in the Environmental Scan of Community Health Worker Assets (ENACT) working group to identify opportunities that enable career and professional development for community health workers in Illinois. These efforts will directly support the efforts of the working group and contribute to the project objectives as laid out by the funder, the Illinois Department of Public Health CTDPH. Position requirements are non-clinical in nature and research based. Job Summary: This is a part-time, temporary (10 month appointment) professional office position and requires computer skills, phone skills, and general office skills.  Individuals will be able to complete tasks in a timely manner with direction provided by the AHEC Director. The AHEC CHW will work with regional partners and stakeholders to collect the data for the scope of work.  Education Requirements:

1. CHW certification or comparable education or certification.

HOURS: 8AM-4:30PM with some evenings - Location: Memorial Medical Building, Carthage, IL

"Do you enjoy helping others navigate experiences?  Are you detail oriented? Do you enjoy traveling and networking with others?"

Job Summary: The AHEC Coordinator is responsible for scheduling students, meetings, and community programs; organizing student experiences; developing and organizing trainings for the community and facility; maintain program databases; marketing program and experiences; and communicating with schools, strategic partners, and others on the mission of AHEC. Primary Job Responsibilities:

1. Assists the AHEC Director to meet the overall AHEC grant deliverables
2. Maintains a student database with contact information
3. Organizes materials and resources for community and facility trainings
4. Provides written and verbal direction to students who are job shadowing, interning or precepting in Memorial Hospital, clinics or partnering agencies
5. Works with other departments to coordinate speakers for various programs
6. Assists in registering, scheduling, and maintaining AHEC schedule, and organizing WCILAHEC for events in which WCILAHEC participates in for the community or region.
7. Enters data into i-AHEC database in a timely fashion to meet AHEC deliverables
8. Assists in the promotion of educational/community events through media outlets
9. Assists with creating and developing visually appealing program materials and uses the appropriate resources at Memorial Hospital to complete projects
10. Reports need of departmental supplies to the department director
11. Maintains support files for programs and educational activities
12. Maintains a clean and organized work area
13. Demonstrates excellent customer service and communication (both written and verbal) skills to internal and external customers (patients, students, employees, department staff, hospital staff, human resources staff, and community partners)
14. Adapts positively to frequent changes and interruptions in workload and/or work schedules
15. Participates in mandatory hospital programs and attends all departmental meetings
16. Participates in quality improvement activities of the department
17. Establishes/maintains productive collaborative relationships with physicians, other hospital staff and the community
18. Travels within the region, state, and various locations to meet grant deliverables
19. Submits travel and expense reports in a timely manner
20. Develops reports as required to assist in meeting grant requirements
21. Complies with the organizational attendance policy and use of the electronic timekeeping system
22. Utilizes time efficiently and productively to enhance department operations and program success
23. Complies with dress code
24. Maintains confidentiality of student, staff, patient, and community information
25. Completes other duties as assigned

HOURS: Monday-Friday, 8am-4:30pm, some evening hours may be required - Location - Memorial Medical Building, Carthage, IL

Do you enjoy advocating for patients and coordinating their care? Do you have excellent customer service skills? Apply today!

Job Summary: The Chronic Care Coordinator is responsible for functioning in an expanded role to facilitate care through interdisciplinary collaboration and care coordination.  Responsible for communicating with patients and caregivers to ensure improved care transitions, enhancing patient to provider communication to identify opportunities for care continuity, encouraging the patient’s self-management skills and understanding the healthcare system to guide and empower patients to participate in their own care plan. Primary Job Responsibilities:

1. Help grow the Chronic Care Management/Patient-Centered Medical Home Programs.
2. Continually assess and provide suggestions to improve Care Plans.
3. Document all patient care interactions in Electronic Health Record.
4. Must have superb time management skills.
5. Continually assess and improve relationships with all healthcare resources.
6. Must have superb assessment skills and be able to relay those to the healthcare provider in a professional manner.
7. Be able to float from the hospital and the clinic to help with the coordination of care upon discharge.
8. Monitor our overdue testing and referrals and be contacting the patient to get them to comply with their orders.
9. Form relationships with the local pharmacists for medication education.
10. Perform call backs after provider appointments.
11. Encouraging the providers to use available resources to help in plan of care.
12. Must maintain confidentiality of patient’s protected health information.
13. Must be adaptable to change and be able to work under pressure to meet deadlines.
14. Must be able to read, understand, and act on government regulations for billable services.
15. Work closely with people from all healthcare teams to provide a solid team for the patient and our Care Coordination Program.
16. Continually assess, implement, and evaluate patient self-goals and goals set by the provider.
17. Monitor patient compliance and form a plan of how to create compliance with patients.
18. Be familiar with payer requirements.
19. Be the patient’s biggest advocate.
20. Identifies opportunities for health promotion and illness prevention.

Position is open to an Illinois Licensed LPN or RN Hours: Full-Time, 8am-4:30pm - Locust Street Clinic

Do you have excellent customer service skills? Do you like helping people? If so, APPLY TODAY!

Job Summary: The MA/LPN is a clinical practitioner who participates in providing patient care. He/she can implement and evaluate patient care specific to the patient population's age. He/she ensures that quality care is provided in an efficient and safe manner, consistent with the clinic’s standards of care.  He/she demonstrated performance consistent with the mission, philosophy and goals of the unit and organization; remains flexible to changing system; is expected to demonstrate quality and effectiveness in work habits and clinical practice; and treats staff, physicians, patients and families with consideration and respect.  Acts as a patient advocate. To assist the behavioral health provider in all professional and clinical procedures. Clinical procedures shall include phlebotomy, urinalysis, and taking and recording patient vital signs.  Primary Job Responsibilities:

1. Responsible for all patient care activities as directed by the Physician, Physician Assistant, or Nurse Practitioner.
2. Will receive and greet patients as they arrive at the clinic.
3. Will take and record vital signs. A brief description of the patients’ complaint/condition and record this information on the patient’s chart.
4. Will assist when directed in performing phlebotomy tests, urinalysis, and vital signs.
5. Responsible for monthly duties as assigned.
6. Records all pertinent patient information and ensures all necessary forms are completed before patients are seen.
7. Will assist in ordering office supplies and forms using the correct requisitions.
8. Will maintain the appearance of the office and equipment to assure a positive image and smooth operation.
9. Ensures that office hours are maintained, and the public is notified of any variance.
10. Actively and consistently contributes to the success of the clinic and objectives.
11. Supports the policies and procedures and administrative decisions within the clinic.
12. Accepts supervision and feedback in a non-defensive manner, correcting or improving behavior as requested.
13. Communicates clinical and equipment problems to the appropriate administrative personnel.
14. Knows the patients’ rights and responsibilities and is responsible for the implementation.
15. Promotes effective and cooperative relationships with co-workers.
16. Continues education through in-service seminars and literature to maintain up-to-date knowledge of current trends in clinics and health care operations.
17. Assists with documentation of incidents.
18. Represents the clinic in hospital activities.
19. Ensures that all patients that have a scheduled appointment are seen within 15 minutes of that time or are provided with an explanation.
20. Ensure that all appropriate medical charts and information are available prior to each scheduled appointment.
21. Organizes files so that information is easily located.
22. Ensures that all appropriate signatures appear on the specific documents within each file.
23. Ensures that all patient files are kept current with proper information being contained in each.
24. Utilizes established channels of communication and lines of authority for problem solving and communications.
25. Will post the necessary information to bill patients.
26. Appropriately logs patient charges into the billing system in a timely manner.
27. Handles questions concerning patient bills and will demonstrate a courteous manner when doing so.

Education Requirements:

1. Must have current state licensure.
2. Must have current Basic Life Support training.

HOURS: Monday-Friday, 8am-5pm - Position is with Dr. Christopher Jones who provides OB/GYN services. This is a Full-Time position. 4 days at Locust Street Clinic in Carthage, IL, and 1 day at Memorial Medical Colchester Clinic, Colchester, IL.

Are you passionate about making a difference in healthcare? Join our team as a Bilingual Patient Navigator and help bridge the gap between patients and quality care. Apply now!

Job Summary: The Bilingual Patient Navigator position is responsible to assist in screening patient’s medical health needs and may on occasion assist with screening patient’s mental health needs by keeping other team members such as, but not limited to, the Physicians, Advanced Practice Nurses, Nurses, Behavioral Health Providers, Social Workers, and Support Staff apprised of both medical and behavioral health services available and/or offered to patients. The Bilingual Patient Navigator gathers information from patients or other team members and assists with connecting patients with the appropriate medical providers or behavioral health providers, if necessary. This position provides linkages to community resources or others that would be beneficial to the patients overall health. Primary Job Responsibilities: Documentation and Data Collection:

• Assists with the documentation process of the assessment thoroughly and completely and in adherence with best practice standards as determined by the supervisor.
• Provides accurate and timely documentation of patient/client information as directed by the supervisor for the patient/client record.
• Assists with the maintenance of data bases and related records and provide information to the appropriate hospital/clinic personnel as well as outside agency contacts when directed by the supervisor.
• Assists with data collection and scores for quality management reporting as directed by supervisor.

Interpreter:

• Translate English language verbal and written communication to Spanish for Spanish-speaking patients/clients and their families.
• Translate English language documents to Spanish when time permits, and situations are appropriate as directed by the supervisor.
• Assist or serve as a liaison between non-English speaking communities and the organization.
• Respond to concerns regarding language interpretation and communication for patients/residents and their families.

Education:

• Involvement in assessment and making ongoing self-evaluation of interpreter skills.
• As directed by supervisor will coordinate, develop, and distribute translated patient education materials, medical forms, etc.
• Provide culture education to other employees.

Supportive Services:

• Assist to identify patient and/or family needs and may make appropriate referrals to ensure integrated health care services and/or community resources are offered and utilized.
• Assist with patient/client support and care follow-up as directed.

Community Patient/Client Coordination & Communication:

• This position may assist the Marketing Department to provide outreach services messaging to the community, clients, patients and/or families by creating positive messages to attempt to engage the clients/patients in the appropriate services.
• Collaborate with the integrated healthcare team or other service providers in trying to make or maintain contacts with hard-to-reach patients, clients, or families.
• May assist or serve as a liaison with the Hispanic/Latino communities.
• Apply a minimum of one health literacy method when communicating with patients/clients.

Job Specifications: Education Requirements:

1. Bachelor’s degree in Social Work, Social Services, Psychology, Sociology or related field of study or equivalent work experience preferred. High school diploma or GED required.
2. Prefers experience in behavioral / mental health assessment and case management experience.
3. Bilingual in English and Spanish required.

Hours: Monday-Friday, 8am-4:30pm - Location: Locust Street Clinic

Hello applicant, This is a fillable generic employment application, which is to be used if you don't see a particular job listed that you have interest in. If you wish to download a paper job application, you can find it on our website under the tab, "Careers" and "Get Application". If you have questions, please feel free to email or call me. Thank you for your interest in Memorial Hospital! Sincerely,  Tammy Hudson, MBA/HRM Senior HR Recruiter Memorial Hospital, Memorial Medical Clinics & Hancock County Senior Services and Childcare Services 630 Locust Street, Carthage, IL 62321 217-357-6577 (Office) 217-357-8564 (Fax) thudson@mhtlc.org mhtlc.org hancockvillage.org  

Are you an experienced medical laboratory technician looking to join a great team? Apply now and join us at Memorial Hospital!

Job Summary: A Medical Technologist is responsible for performing laboratory tests in order to obtain data for use in the diagnosis and treatment of disease in accordance with established policies and procedures. He/she will obtain, receive and process specimens, analyze specimens, interpret test results and report accurate test results.  He/she will be able to perform the work in any laboratory station. Primary Job Responsibilities:

1. Demonstrates knowledge and understanding of procedures for Universal Blood and Body Fluid Precautions. Relates proper techniques necessary to their service and job role.  Understands importance and is aware of the procedure for reporting any and all blood and body fluid exposures.  Demonstrates knowledge and understanding of procedures outlines in the Chemical Hygiene Plan.  Maintains work area and equipment in clean and orderly condition.  Performs laboratory functions and procedures with proper safety attire.  Maintains sanitary and safe work areas.  Follows safety precautions/contraindications.
2. Performs routine clinical laboratory tests with assigned sections. Records test results according to established procedures and reports results within expected turn-around times.  Evaluates abnormal test results and/or problems and either corrects the problem or pursues solutions under the direction of the Department Director or Pathologist.  Documents all corrective actions taken when test systems deviate from the laboratory’s established acceptable levels of performance.  Differentiates between those situations in the clinical area which must be referred to supervisory personnel and those requiring independent action and proceeds accordingly.
3. Correctly utilizes instruments and equipment required to perform various laboratory tests in any area of the laboratory; takes care to maintain all such equipment in proper working order and occasionally prepares chemical reagents required for laboratory determinations. Performs routine scheduled preventative maintenance, calibration, and minor problem troubleshooting on laboratory instruments, working with other personnel to effect a resolution.  Monitors levels of supplies and notes reagent stability and expiration dates.
4. Performs venipuncture and skin puncture according to established aseptic techniques. Verifies identification and explains blood drawing procedure to patients.  Travels to patient care units as necessary.
5. Receives laboratory specimens, ensures proper and complete patient information on specimens and test requisitions. Determines acceptability of specimens ensuring such were collected properly, in the correct quantity and collection devise, and/or labeled properly.  May call patient care units and/or physicians offices to clarify laboratory requisitions or to inform same as to need to obtain a correctly collected specimen.  Prepares specimens for analysis according to detailed procedures established for each test.
6. Maintains specimen security in order that efficient and accurate processing of laboratory data may occur; assures 100% accuracy when identifying patients with their specimens and handles send-out specimens by properly preserving, separating, storing and mailing out without error.
7. Performs and documents appropriate quality control procedures, evaluating any abnormality and pursuing appropriate resolution under the direction of the Department Director and/or the Pathologist. Performs proficiency surveys as directed, maintaining records demonstrating the proficiency samples were tested in the same manner as patient samples.
8. Maintains competency in areas of laboratory as specified by the Department Director.

Job Specifications:  Education Requirements:

1. An Associate Degree in Clinical Laboratory Technology/Medical Laboratory Technology or a Bachelors Degree in Clinical Laboratory Technology/Medical Technology.
2. Successful completion of the NCA/ASCP/AMT registry exam is preferred, alternates registrations are acceptable if equivalent.
3. 6 month’s experience required.

Hours: Per Requested Need (PRN)

Are a registered X-Ray Tech and have excellent customer service skills? APPLY TODAY! The Medical Assistant/X-Ray Technologist helps providers with the delivery of patient care, providing x-ray radiological services in a primary care and orthopedic clinical office setting. In addition the medical assistant/X-ray technologist will provide basic triage patient care, front desk duties, providing safe and supportive administrative and clinical patient care for providers ensuring excellent patient care. Provides health care services, applying x-ray energy to assist in diagnosis or treatment.  Performs radiographic procedures and related techniques, producing images for the interpretation by; or at the request of a licensed practitioner. Exercises professional judgment in performance of services and maintains demeanor complementary to medical ethics.  Provides appropriate patient care and recognizes patient conditions essential for successful completion of the procedure.    Performs radiographic procedures on patients from newborn through geriatric. To assist the primary provider in all professional and clinical procedures.  Clinical procedures shall include phlebotomy, performing EKGs, urinalysis, and taking and recording patient vital signs. He/she demonstrated performance consistent with the mission, philosophy and goals of the unit and organization; remains flexible to changing system; is expected to demonstrate quality and effectiveness in work habits and clinical practice; and treats staff, physicians, patients and families with consideration and respect.  He/she ensures that quality care is provided in an efficient and safe manner, consistent with the clinic’s standards of care.

Do you have excellent communication and phlebotomy skills and like to work in a laboratory setting? You are who we want! Apply Today!

Job Summary: Phlebotomists are the primary specimen collection personnel within the laboratory.  All phlebotomists are responsible for:

• receiving patients in a courteous manner
• looking up physician orders for laboratory tests
• selecting the appropriate collection containers
• obtaining laboratory specimens through proper phlebotomy techniques on all ages of patients (neonates, toddlers, children, adolescents, adults, and seniors)
• properly labeling specimens and accessioning them into the laboratory
• answering patient and provider questions about testing or helping them find someone who can.

Phlebotomists must also demonstrate effective and professionally competent communication to physicians, other care providers, and nursing staff.  Phlebotomists support the work of the medical technologists.  Primary Job Responsibilities: Protected Health Information—phlebotomists must safeguard patient information, employee information and other protected health and private information.   They should keep confidential all information they work with and only shared it with other members of the health care team DIRECTLY involved in the patient’s care. Compliance—all phlebotomists must follow laboratory procedures, hospital policies, Joint Commission and College of American Pathologists (CAP) standards, and instrument operational instructions for any equipment they may use. Quality Control— all phlebotomists will ensure that the requisite quality control procedures are conducted within their scope of practice and work area.  This includes ensuring that all collection materials and other laboratory supplies are only used before their expiration date, and that expired materials are discarded. Competency— all phlebotomists must demonstrate and document competency before performing any collection procedure or CLIA-waived test in the laboratory.  They will not perform testing or procedures which are outside their scope of practice. Safety and Risk Management—All phlebotomists are responsible for the safe operation of the laboratory.  This includes annual training (Healthstreams) as well as daily compliance and corrective action when hazards are noted. Education—all phlebotomists will fully participate in the laboratory education program.  This includes competency testing during initial training, annual competency training thereafter.  It includes successful performance and participation in all assigned further education.  Phlebotomists are not just students, they are also trainers. Supply Management—all phlebotomists will aid in ordering and maintaining inventories of necessary supplies.  All phlebotomists will assist with the integration of new materials into the laboratory and oversee the disposal of out of date or discontinued supplies.   Phlebotomists should be good stewards of the supplies they use, doing all they can to minimize waste, streamline processes and manage laboratory processes with utmost efficiency Teamwork—the workload of this laboratory cannot be accomplished without the concerted efforts of the entire staff.  It is important that all staff strive to build excellent working relationships with other staff members.  These relationships should recognize differences in how each team member works best, and find ways to help others be productive and motivated team members. Duties as Assigned—no list can encompass every possible required duty.  All phlebotomists will be required to fulfill roles assigned to them by the Administrative Laboratory Director, Pathologist, or hospital administration when such duties are necessary for the successful delivery of patient care.  Phlebotomists should strive to be good ambassadors of the laboratory profession towards physicians, hospital employees, patients and the community at large. Education Requirements

• High School diploma (GED) at a minimum, some higher education preferred. Specifically, must have a demonstrated aptitude for performing specimen collections (including phlebotomy) and ability to navigate the health care environment.  Training can be offered in phlebotomy, but a phlebotomy certification plus work experience is preferred.
• Demonstrated proficiency in basic medical terminology.
• Demonstrated CAPACITY to work INDEPENDENTLY in the following areas:

- phlebotomy                           - urine drug screen collections - deciphering test orders         - computer literacy; especial laboratory systems - good phone etiquette            - exemplary customer relations - organizational skills              - ability to maintain a clean work environment - willingness to learn new skills

• Demonstrated COMPETENCY in the following activities:

- following written laboratory procedures. - utilization of health information software (Epic and Sunquest). - specimen collections - phlebotomy on inpatients, outpatients, neonates, children, adults, seniors and patients with special needs. -drugs of abuse collections - ensuring protection of protected health information (HIPAA) HOURS: VARIES